Question 1

What can physical therapy do for me?

Accepted Answer

Physical therapy helps individuals of all ages enhance their movement, manage pain, and prevent or recover from injuries and chronic conditions. It's beneficial for those looking to avoid surgery or prescription drugs, maximize mobility, and improve overall physical function and fitness.

Question 2

Do I need to be injured or have pain to start physical therapy?

Accepted Answer

No, you don't need to be in pain to benefit from physical therapy. While physical therapists are skilled at managing and alleviating pain, their expertise extends beyond treating discomfort. Physical therapy is valuable for enhancing movement, preventing injuries, improving overall physical function, and promoting general well-being. Whether you're recovering from an injury, aiming to enhance your athletic performance, or seeking guidance on maintaining a healthy and active lifestyle, physical therapy can be beneficial for individuals at various stages of health and fitness.

Question 3

How do I choose between in-person or virtual physical therapy?

Accepted Answer

For muscle and joint pain, prompt and accessible care is crucial. Starting treatment early increases the chances of a successful recovery. Therefore, we recommend beginning with the most convenient option available at the time you need it.

Question 4

How can you do physical therapy without touching me?

Accepted Answer

Many people believe physical therapy is a "hands-on" profession. In truth, physical therapy encompasses many forms of healing and care delivery; hands-on treatment is just one part. Communication and connection between you and your clinician is often the critical piece to your optimal recovery, long-term well being, and happiness.

At CityPT, we value a true human connection with your clinician above all else. We encourage virtual "telehealth" evaluations first because research has shown virtual physical therapy to be as effective as in-person therapy to achieve your goals and address most musculoskeletal conditions.

Question 5

What if I prefer hands-on treatment or other treatments that can only be delivered in person?

Accepted Answer

That's not a problem at all! All City physical therapists have expertise in hands-on care. Your therapist will always provide or recommend hands-on treatment when it is essential. It they cannot, they will refer you to other providers in your area.

Question 6

How long does physical therapy take to work?

Accepted Answer

Clients often see significant improvement after 2 or 3 sessions if they carry out the initial recommended plan as prescribed by their therapist. To sustain progress towards their goals, clients should complete their entire course of care. A complete course of care is a personalized program that includes advanced exercises, tools, techniques, hands-on treatment (when necessary) and 1:1 coaching with your therapist.

Question 7

Why do you offer nutrition therapy?

Accepted Answer

We believe in a team approach to whole-person care. Your physical functioning and performance are directly affected by your nutritional health, so it makes sense for us to offer the service of registered dietitian nutritionists (RDN).

As an example, the combination of physical therapy and nutrition therapy may be necessary to effectively reach a functional or weight loss goal, especially if gastrointestinal (GI) pain, digestion problems or poor eating habits are identified. Therefore, we offer nutrition therapy as an adjunct to physical therapy or as a stand alone service, to help you optimize your nutritional health and reach your goals.

Question 8

What qualifications do your providers have?

Accepted Answer

All of our physical therapists are Doctors of Physical Therapy (DPT) if they graduated after 2015. And, before earning their DPT, most earned a bachelor's degree in a health science, such as physiology, biology, or chemistry.

Many of our therapists have additional specialty certifications in areas such as orthopedics, women’s pelvic health, trigger point dry needling, and sports physical therapy.

Our nutrition therapists are Registered Dietitians (RD) or Registered Dietitian Nutritionists (RDN). Our nutrition therapists also typically possess other specialty certifications or experience.

Question 9

Do I need a prescription or referral to begin physical therapy?

Accepted Answer

No. We only make our services available in regions that allow our clients to be seen and treated immediately, without a prescription or referral.

Question 10

Do you take my insurance?

Accepted Answer

We accept Medicare, and are out of network with most commercial insurance plans. We will work with you to verify your out of network benefits. Additionally, all of our treatment plans come with free reimbursement assistance. Simply include your insurance information on your intake form, and check the box that says you will require assistance.

Question 11

Do you accept Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)?

Accepted Answer

Yes, we do! Simply use your HSA or healthcare FSA debit card number when you enter your payment information. Most of our services are covered by these types of accounts, but you may want to check with your benefits provider to be sure.

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